Contact
For any urgent order change or cancellation requests, please send an email directly to fashion@arrok.com. If orders have already been processed, unfortunately changes may not be possible.
Visit our store
94A Oxford St,
Paddington, NSW 2021, Australia
Email : contact@arrok.com.au
Phone: (+61) 2 8005 1234
Monday – Friday: 9am – 3pm AEST

Get in touch
FAQs
You have questions, we have answers.
What materials do you use for your products?
We prioritize high-quality, sustainable materials such as organic cotton, premium denim, linen, and eco-friendly fabrics to ensure both comfort and durability. Our materials are carefully selected to be soft on the skin, breathable, and long-lasting, making them perfect for everyday wear. We also work with ethical suppliers who follow sustainable production methods, reducing environmental impact while maintaining excellent quality.
How do you ensure product quality?
Every item goes through a strict quality control process before it reaches our customers. We conduct thorough material inspections to ensure fabric strength and color retention. Each piece is carefully stitched and checked for durability, so you can enjoy our products for a long time. Additionally, we test our clothing for shrinkage, fading, and wear resistance, ensuring that they maintain their shape and vibrancy even after multiple washes.
Are your designs based on the latest fashion trends?
Absolutely! Our team closely follows global fashion trends, keeping an eye on fashion weeks, street style, and celebrity influences to bring you the most stylish and up-to-date collections. We also collaborate with designers and trend analysts to ensure that our products reflect the latest colors, patterns, and silhouettes. Whether you love timeless elegance or bold statement pieces, our collections are designed to keep you ahead of the fashion game.
Do your clothes fade or shrink after washing?
No worries! Our fabrics undergo a pre-treatment process to prevent fading, shrinking, and distortion after washing. We use high-quality dyes that are resistant to color bleeding, ensuring that your clothes stay vibrant for a long time. To maintain the best condition, we recommend following the care instructions on the label, including washing at the right temperature and avoiding harsh detergents. Proper care will help extend the life of your favorite pieces!
How often do you release new collections?
We launch fresh collections every season, inspired by the latest trends in fashion. This means you can expect new arrivals every few months, ranging from casual basics to statement outfits that match current styles. Additionally, we release limited-edition capsule collections throughout the year, so be sure to follow us on social media or subscribe to our newsletter to stay updated on our newest drops!